Customers willing participation in any Innerglow Holistic retreat services, activities, or any other booked event is at the customer’s own risk. The customer releases, waives, and holds harmless the company and employees from all claims, losses, expenses (including legal costs) during or aligned with his/her/their participation in Innerglow Holistic retreats activities.
Innerglow Holistic is not responsible for theft of valuables, delays, and any related expenses that may arise from such circumstances.
It is the customer’s responsibility to inform the company of any chronic diseases, allergies, or illnesses prior to arrival. IF YOU HAVE HAD ANY COVID-19 SYMPTOMS OR TESTED POSITIVE WITH COVID within 2 weeks of departure will be asked to not come to the retreat and for a doctors note to receive a refund (less that of the deposit). Any and all refunds may take up to three months to be processed. Accidents or injuries or any kind are beyond influence and the company can not be hold responsible.
The customer is responsible for any damage they may have caused to the belongings of the company and/or hotel and will be charged a repair fee for all damages. Any fees will be paid by the customer to the company prior to their departure.